Privacy Policy
Privacy and Cookie Policy
Last updated: 2026
1. Introduction
Grace Christian Church (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using this website.
This Privacy and Cookie Policy explains what information we collect, how we use and protect it, when it may be shared, and the choices available to you.
We process personal information in accordance with applicable privacy and data-protection laws, including the Protection of Personal Information Act 4 of 2013 (“POPIA”), where applicable.
2. Responsible Party
The party responsible for processing personal information through this website is:
Business name: Grace Christian Church
Email address:
Telephone number: 084 607 6595 / 011 452 5954
3. Information We May Collect
Depending on how you use this website, we may collect:
- Your name and surname.
- Your email address and telephone number.
- Information submitted through contact, enquiry, booking, registration or quotation forms.
- Billing, delivery or transaction information, where applicable.
- Messages and correspondence sent to us.
- Your IP address, browser type, device information and approximate location.
- Information about the pages you visit and how you use the website.
- Your cookie and privacy preferences.
- Any other information you voluntarily provide.
Please do not submit sensitive or special personal information unless it is necessary and specifically requested.
4. How We Collect Information
We may collect information:
- Directly from you when you complete a form, create an account, place an order, subscribe or contact us.
- Automatically through cookies, server logs and similar technologies.
- From service providers that help us operate the website.
- From publicly available sources or third parties where permitted by law.
5. How We Use Personal Information
We may use personal information to:
- Respond to enquiries and provide requested information.
- Process bookings, orders, payments or service requests.
- Provide and administer our products or services.
- Create and manage user accounts.
- Communicate with customers and website users.
- Send marketing communications where consent has been given or where otherwise permitted by law.
- Improve the website, its content and the user experience.
- Maintain website security and prevent fraud or misuse.
- Meet legal, accounting and regulatory obligations.
- Establish, exercise or defend legal rights.
We will not use personal information for an unrelated purpose without an appropriate lawful basis or, where required, your consent.
6. Legal Basis for Processing
We process personal information where:
- You have given consent.
- Processing is necessary to provide a requested service or fulfil a contract.
- Processing is required by law.
- Processing protects a legitimate interest of yours, ours or a third party, provided that your rights do not override that interest.
- Processing is otherwise permitted under applicable law.
You may withdraw your consent at any time. Withdrawal does not invalidate processing that occurred before consent was withdrawn.
7. Cookies
Cookies are small data files stored on your computer, phone or other device when you visit a website. Cookies help the website function, remember preferences, understand how visitors use the website and, where enabled, support advertising or marketing.
We may use the following categories of cookies:
7.1 Necessary Cookies
These cookies are required for essential website functions such as security, session management, forms, shopping carts, user login and saving privacy preferences. The website may not work correctly without them.
Necessary cookies may be used without optional consent where permitted by law.
7.2 Preference Cookies
These cookies remember settings such as your language, region, display preferences or other choices that improve your experience.
7.3 Analytics Cookies
These cookies help us understand how visitors use the website, including which pages are visited, how visitors reached the website and whether errors occur. Information may be collected using services such as Google Analytics or similar tools.
7.4 Marketing Cookies
These cookies may be used to measure advertising, build visitor profiles, track activity across websites or display more relevant advertising.
7.5 Third-Party Cookies
Some website features may be supplied by third parties, including:
- Embedded videos.
- Interactive maps.
- Social-media content.
- Payment gateways.
- Live-chat services.
- Analytics and advertising platforms.
- External booking or form systems.
These providers may place their own cookies or receive information such as your IP address and browser details. Their processing is governed by their respective privacy policies.
The exact cookies used may vary according to the website’s configuration and the services currently enabled.
8. Managing Your Cookie Preferences
Where a cookie-consent tool is provided, you can use it to accept, reject or change your preferences for non-essential cookies.
You may also block or delete cookies through your browser settings. Blocking necessary cookies may prevent parts of the website from working correctly.
Changing your preferences does not automatically delete cookies that are already stored on your device. You can remove existing cookies through your browser settings.
9. Direct Marketing
We will only send electronic marketing communications where permitted by law.
Where consent is required, you may choose whether to receive such communications. You can unsubscribe at any time by:
- Using the unsubscribe link included in the message.
- Contacting us at
This email address is being protected from spambots. You need JavaScript enabled to view it. . - Updating your account or communication preferences, where available.
Service messages relating to an existing transaction, account or requested service are not necessarily marketing communications.
10. Sharing Personal Information
We may share personal information with carefully selected service providers that assist us with:
- Website hosting and maintenance.
- Email delivery.
- Cloud storage and business systems.
- Website analytics.
- Payment processing.
- Courier or delivery services.
- Customer support.
- Accounting, legal or professional services.
- Security and fraud prevention.
We may also disclose personal information:
- When required by law or a lawful authority.
- To enforce an agreement or protect legal rights.
- In connection with a merger, restructuring or sale of the business.
- With your consent or at your direction.
We do not sell personal information.
Service providers should only process personal information for the agreed purpose and must apply appropriate safeguards.
11. International Transfers
Some service providers may store or process information outside South Africa. Where personal information is transferred internationally, we will take reasonable steps to ensure that it receives an appropriate level of protection as required by applicable law.
12. Information Security
We apply reasonable technical and organisational safeguards intended to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no website, email service or internet transmission can be guaranteed to be completely secure. Information submitted online is transmitted at your own risk.
13. Information Retention
We retain personal information only for as long as reasonably necessary to:
- Provide the requested service.
- Fulfil the purpose for which the information was collected.
- Meet legal, tax, accounting or regulatory obligations.
- Resolve disputes and enforce agreements.
- Maintain legitimate business records.
Personal information that is no longer required will be deleted, destroyed or anonymised where reasonably practical and permitted by law.
14. Your Rights
Subject to applicable law, you may have the right to:
- Ask whether we hold personal information about you.
- Request access to your personal information.
- Request the correction of inaccurate or outdated information.
- Request the deletion of excessive, outdated, unlawfully obtained or unlawfully retained information.
- Object to certain processing.
- Withdraw consent.
- Object to direct marketing.
- Submit a complaint to the Information Regulator.
We may need to verify your identity before processing a request.
Privacy-related requests may be sent to
15. Children’s Information
This website is not intended to collect personal information from children without appropriate consent from a parent, guardian or competent person.
If you believe that a child has supplied personal information without the required consent, please contact us so that we can investigate and, where appropriate, remove the information.
16. External Links
This website may contain links to external websites. We do not control and are not responsible for the privacy, security, content or cookie practices of third-party websites.
Visitors should review the privacy policies of external websites before submitting personal information to them.
17. Changes to This Policy
We may update this policy when our services, website technology or legal obligations change. The latest version will be published on this page with a revised “Last updated” date.
Material changes may also be communicated through the website or another appropriate channel.
18. Contact Us
For privacy-related questions, requests or complaints, please contact:
Grace Christian Church
Email:
Telephone: 084 607 6595 / 011 452 5954
You may also lodge a complaint with the Information Regulator of South Africa through its official website:
